They ordered me intialy the right products, but as time moved from the placement of the order to the delivery, a number of the parts of the kitchen changed. I ordered a white extractor fan in March, to be told mid May that they now dont do white extractor fans, I then found out on receipt of delivery that they had given me a chrome tap instead of white as they no longer dont do them, then they sent me a tower oven instead of an oven that fits underneath a work top.All the way through they have been very unhelpful & it is only now when I have gone to the top of head office customer services I have started to get apologies & compensation is being negotiated for all the stress & time that they have casued me. Your comments on how much realistically I should expect will be greatly appreciated.